IT Service Desk Operator

 

Company

Sioen Industries is a diversified group with an extensive portfolio of activities and products: spinning, weaving, coating, production of non-wovens, manufacturing of technical clothing, production of fine chemicals and processing of technical textiles. Vertical and horizontal integration, diversification and permanent growth are a solid basis for a promising future.

Job description

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• You are the first point of contact for the central IT help desk.
• You assist users in solving both simple and complex problems from start to finish.
• You are responsible for the installation, inventory, and follow-up of all kinds of hardware, software, and telecom equipment.
• You look for solutions and you communicate about this to your colleagues and/or external providers.
• Together with your colleagues, you ensure that someone is always on call.

Profile

• You have a strong passion and affinity for IT.
• You communicate clearly, transparently and in a customer-focused manner.
• You are digitally proficient and preferably already have experience with a ticketing system.
• You possess a no-nonsense analytical ability to reduce a problem to its essence.
• You are flexible and work accurately under pressure.
• You have a fluent knowledge of Dutch, French and English.
• Relevant experience is a plus, but not a must.
• Microsoft cloud solutions and server back-end are not unfamiliar to you.

We offer

• A congestion free workplace in Ardooie.
• A job in a stable, growing, profitable, and international family business.
• A more than attractive salary package with fringe benefits such as meal vouchers, 13th month, group insurance, the possibility of a hospitalisation insurance, the possibility of bicycle lease and flexible remuneration, ...
• Working in an innovative company that continuously invests in new products, installations, and most importantly: people!
• A flexible timetable with respect to a good work-life balance!
• Freely scheduled leave.
• Partly teleworking possible.
• Room for taking initiative.
• The opportunity to learn and grow through internal and external training sessions.
• Contemporary working environment and offices.
• Fun company events.
• Last but not least: fantastic passioenate colleagues who go for it daily!

Contact

Sioen Industries
Fabriekstraat 23
8850 Ardooie - Belgium
051 740 973 / 051 740 971
Julie.Debrauwer@sioen.com / Eefje.Duyvejonck@sioen.com

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