TELENET BUSINESS
At Telenet Business, we put business customers in the top drawer. We open the digital door wide for companies, organisations and governments to stay one step ahead of their competitors. So they get the most out of online meetings, close the best deals from behind their screens, and are always and everywhere accessible. We do this with a strong team and an equally strong offer - from Internet over digital TV to mobile and fixed telephony, but also with digital solutions in ICT, hosting, camera surveillance, building control, and so on ...
We do a lot, but with you as Network Support Engineer , we can do even more?
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Your tasks as a Network Support Engineer
- As a Network Support Engineer at Telenet Business, you are the technical contact for our customers. They can come to you when it comes to the day-to-day management of their network infrastructure. What that means?
- You will take on the challenge of servicing our ICT solutions (Networks, Security, Systems) in a qualitative and results-oriented manner according to the agreements made with the customer.
- You will provide the necessary technical support to our existing customers and, as an expert, you will be ready to assist our field engineers from our office in Mechelen.
- Because of your expertise and experience in LAN, WLAN, and Data Security, you know how to integrate our infrastructure with other ICT systems.
- As a technical ambassador, you will have a major impact on our customer satisfaction through a fast approach, carefully executed projects and technical know-how.
What we have to offer
- You will be joining a company that invests heavily in you. We adapt the working environment to your needs as much as possible. This allows you to develop while taking care of your work-life balance. What else do we have in store for you?
- You will have every opportunity to further develop your expertise. We encourage your personal growth with internal mobility opportunities and extensive learning opportunities (such as obtaining certificates). Just as well, we give you the chance to press the pause button after a while or to take a completely different path.
- A varied job in which you produce tangible results and make your mark.
- A competitive gross monthly salary that we complement with a host of fringe benefits.
- The fine company of colleagues who are just as passionate as you.
- A great salary package complemented by benefits such as home working, meal vouchers, insurance, discounts on Telenet products and compensation when you're off duty.
Our ideal support engineer networking
... is an excellent communicator who works smoothly with others and enjoys learning new things. You have a flexible mind and put the customer first. You want to know everything about data networking and have analytical and problem-solving skills. You express yourself fluently in Dutch and English. Knowledge of French is a plus. Furthermore, you have...
- First experience as a support engineer
- ICT for you is not only your (future) job, but also your passion
- Translating problems into solutions for clients is a challenge for you
- You are 'service minded' and think along with the client's needs
- You are eager to learn and build on your knowledge
- You have a basic or expert knowledge of the following technologies:
- Networks (LAN, WAN, WLAN) from one or more of the following constructors: HPE, Extreme Networks, Aerohive, Aruba, Alcatel-Lucent Enterprise,,…
- Security (Firewall, NAC, Clearpass) from one or more of the following constructors: Fortinet, Sophos, Juniper,
- Certification is an added advantage.
